Business Manager

  • Job Tracking ID: 512420-533000
  • Job Location: Miami, FL
    Miami, FL
  • Job Level: Any
  • Level of Education: Any
  • Job Type: Full-Time/Regular
  • Years of Experience: Any
  • Company: 5/ten Management

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Job Description:

Ram Realty Services

Ram Realty Services, LLC, is an affiliated group of companies and partnerships that acquire, develop, manage and finance retail and multifamily properties in the Southeast. Target markets include South Florida, Tampa, Orlando, Raleigh, Charlotte, Nashville and Atlanta. The company and its predecessor entities have been actively investing in real estate since 1978. Our strategy includes acquisition and redevelopment of existing assets, adaptive re-use, and ground-up development. At Ram, our tagline is "People Making Places," reflecting our long-term vision about the communities we invest and live in.


The Business Manager opportunity: The Business Manager is responsible for the overall performance of the asset. Responsibilities include directing on-site staff and contracted vendors to maintain a first class appearance of the property. Additionally, they will adhere to approved budgets with an emphasis on timely rent collection, receivable management, legal evictions and vendor supervision.


Essential Duties and Responsibilities:

  • Carry out all duties and responsibilities specifically assigned by the Regional Director.
  • Prepare and monitor the operating budget; submit regular reports on property status.

  • Responsible for authoring and executing a marketing plan including resident functions to establish property identity.
  • Responsible for maintaining budgeted occupancy levels at approved rental rates.

  • Responsible for maintaining all on-site and virtual books, records and files.

  • Collects specified and delinquent rents, files evictions and approves write-offs as necessary.

  • Conducts regular training for staff members and conducts periodic meetings. Creates and maintains a positive environment for staff and promotes a high quality rental-living experience for the residents.

  • Assists with eviction of residents in compliance with court orders and directions from owner's attorneys.

  • Performs regular physical inspections and arranges for reconditioning of property. Supervises maintenance of buildings and grounds. Arranges purchasing of supplies, services and goods.

  • Employs for services of leasing consultants, maintenance techs, grounds keeping personnel, onsite management personnel, and security. Supervises hiring process by subordinates.

  • Respond to after hours emergency calls as required.

  • Experience with renovations preferred.
  • Attends to resident issues, including neighbor disputes, renewals and maintenance issues.

  • Serve as the first impression and ambassador for the community.

  • Ensure compliance with OSHA and safety training.

Experience and Skills:

Business Manager Qualifications:

  • Must have three to five years of related multifamily experience.

  • Bachelor’s degree from an accredited four-year college or university preferred.

  • Ability to write reports and business correspondence.

  • ARM or CAM designation preferred.

  • Must possess a valid state driver's license.

  • Strong knowledge of MS Office including Word, Excel and Powerpoint; and residential property management software, Yardi, LRO, LTS(Pop Card) and Rent Cafe is preferred.

  • Strong leadership skills and ability to provide direction to a staff.

  • High degree of professionalism in appearance and demeanor.


    Characteristics Required:

  • Excellent communication and organization skills.
  • High degree of professionalism in appearance and demeanor.
  • Commitment to quality results.
  • Dependability, integrity, and willingness to learn.
  • Proven time management skills.
  • Adaptability, flexibility, and champion of change for improvements and efficiencies.
  • Ability to build teamwork.
  • Persuasive and outgoing demeanor.
  • Positive attitude.